Thursday, 2 September 2010

Parcel Deliveries, Current Practice and Possible Solutions

I've just lodged this motion at the request of Consumer Focus Scotland. As many of you will have experienced this problem it's great to see a real effort made to find a solution. R

S3M-06900 Rob Gibson (Highlands and Islands) (SNP): That the Parliament welcomes the recently published Consumer Focus Scotland report Parcel Deliveries: Current Practice and Possible Solutions; notes the various problems that can be encountered by Scottish consumers when receiving parcel deliveries, especially those who live in the Highlands and Islands and other rural and remote areas, and supports the report’s recommendations for the development of more innovative solutions to address these problems, including more alternative local parcel delivery points and increased direct communication between parcel operators and consumers to improve the experience of those receiving parcel deliveries.

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